#1 Cochran Buick GMC Monroeville

Great expeience, highly recommended...Dave Galante was great he made it happen for me. I'll definately be back for my next car and service. great he made it happen for me. I'll definately be back for my next car and service. More

One of the best dealerships in the country to work with. Sales and Service is terrific. I like the follow-up system that the Dealership uses when planning for a service operation at the dealership. it makes Sales and Service is terrific. I like the follow-up system that the Dealership uses when planning for a service operation at the dealership. it makes you feel that they are very organized and ready for your vehicle to arrive. great dealing with them especially Mr. Calvin Lane! More

My daugahter was shopping for a good used car, I was shopping for a good dealer. One that would treat her like an individual and not a statistic or a profit generator. Bob was exactly the salesman we shopping for a good dealer. One that would treat her like an individual and not a statistic or a profit generator. Bob was exactly the salesman we were looking for. He was respectful, courteous, understanding, kind and made us feel as though he truly understood her situation and needs. After having a less than pleasant experience the prior week at a competing dealership, Bob renewed her faith in the human element. We were very appreciative of his manner and she will most definitely be referring him to all her friends as they make they future vehicle purchases. More

I love coming here for service. The prices are reasonable and the staff is always knowledgeable and courteous. Scheduling appointments is easy and I know that I will always be satisfied when I pi reasonable and the staff is always knowledgeable and courteous. Scheduling appointments is easy and I know that I will always be satisfied when I pick up my vehicle. More

Went in due to a nail in a tire. Service was finished before my complimentary coffee had time to cool to a palatable level. Price was about what I'd expected and the service was friendly. before my complimentary coffee had time to cool to a palatable level. Price was about what I'd expected and the service was friendly. More

I was given an appointment for shortly after I called the dealership. I was notified when my car was done, & any questions my husband had were answered when we picked up the car. EXTREMELY HAPPY!!!!! dealership. I was notified when my car was done, & any questions my husband had were answered when we picked up the car. EXTREMELY HAPPY!!!!! More

I received courteous service from everyone I came in contact with. The work was completed in a timely manner. This is why I would come back again and recommend this dealership to someone. contact with. The work was completed in a timely manner. This is why I would come back again and recommend this dealership to someone. More

it is always a pleasure working with the folks at number #1 cochran this is were i will always go.thanks guys :)your the greatest #1 cochran this is were i will always go.thanks guys :)your the greatest More

When I make my appts they are in line with the time I plan on waiting. James Thomas always keeps me updated and explains what needs to be done (if needed) The only thing with the waiting room is having plan on waiting. James Thomas always keeps me updated and explains what needs to be done (if needed) The only thing with the waiting room is having the talk shows on I think more people (especially men) would rather have a news network on. (example: Fox news--Cnn-msbn-ect) I'm truly satisified with the service that I receive from Cochran. More

Overall the service in general at the Buick - Cadillac - GMC dealership is OK. I can't say customer service is bad but it could be better. Basically, there is a huge difference in the overall experience b GMC dealership is OK. I can't say customer service is bad but it could be better. Basically, there is a huge difference in the overall experience between the old Saturn service department and the Buick - Cadiallac - GMC service department. Saturn was just friendlier with better explanations, I did not have to worry about going over the car before driving home to look for thinks like missing caps on tires and things like that. It think I got spoiled picking up the car washed and cleaned and not having to worry about the little details when I was able to pick up the car from Saturn. It just is not like that anymore. More