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Great experience, worked with Conner no pressure very easy made a fair deal.Theres no question we will visit Jim Norton first for are next vehicle
Jacob at Jim Norton Chevrolet in Broken Arrow always takes great care of us. The truck shop doesn’t stop working until the fix is accomplished. They are friendly, helpful and professional. They listen to me and keep in touch regarding any issues. Great team!
We went in for an oil change and seen a used Jeep Wrangler for my daughter to trade her can in for. Stephen walked out in the 103 degree heat for my husband to say he didn’t need help and was so nice and friendly. We ended back at the dealership to look at the Jeep and met with Stephen again, again very friendly and more importantly, very helpful! We ended up trading her car in for the Jeep and it was all because of Stephen! He goes above and beyond for his customers! Thank you Stephen for all you do! We appreciate you!
I had been looking at used Chevrolet Bolts for quite a while but had never pulled the trigger on buying one. Then I happened to come across a brand-new 2027 Chevrolet Bolt at Jim Norton Chevrolet that was priced very competitively—not much more than some of the used Bolts I had been considering. Since we live in Northwest Arkansas and had more than a two-hour drive to the dealership, I wanted to make sure the Bolt was still available before making the trip. They confirmed that it was and stayed in constant communication with me leading up to our visit, making sure everything was ready when we arrived. Once my wife and I test-drove the Bolt and decided we wanted to purchase it, the entire process was very easy. At no point did we feel pressured to buy the vehicle, and they didn't push any of the extras either. They simply presented the available options and allowed us to make our own decisions, which I really appreciated. My only complaint was that I was charged a document fee that was supposed to have been waived as part of our negotiations. I didn't take away any stars for that because I also should have caught it when reviewing the paperwork before signing. Overall, we had a great experience with Jim Norton Chevrolet. They were easy to work with, professional, and made the buying process straightforward and low-pressure. I would definitely recommend them to others, and for us, they were well worth the 2+ hour drive from Northwest Arkansas.
Everyone was very helpful and courteous. The dealership was exceptionally clean and professional. I appreciated the drink and snack section. The cashier was very helpful with me using my GM CARD POINTS for the first time. It was an excellent introduction too JNC!
It was best experience ever one was nice I will always use Jim Norton for my go to car
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