What Others Say
Reviews
Lyndsay dealership sold me a 2008 Cadillac car and told me they had done their 16 point inspection and it’s a great car in excellent condition.
I trusted them and did not get it checked out somewhere.
Big mistake……..
The cars brake lines look more like rusty exhaust pipes.
I’ve never seen anything so bad and severally dangerous, (and I worked on cars back in the 1980s)
Lyndsay dealership preaches safety and an honest dealership.
I’m living proof they are not either.
I could have been killed.
Then the service manager said we will check it for me, after the extremely high and outrageous estimate was shown to me, I told the service manager how ridiculous it is to sell me a lemon/dangerous car then want almost $5000 to fix it. He said as soon as the service department sends me the estimate I’ll see what I can do for you and call you.
NO CALL.
Ripped me off, I could have been killed from the brakes in horrible conditions along with a fuel and oil leak.
Then said he’d take care of me in fixing the vehicle that they sold me for over $5000, now giving me a high $5000 estimate and not helping or even calling me. Total lies.
(Here is the actual letter I dropped off at Lyndsay for the service manager, still NO CALL.
————————————
This is for the service manager:
This is the guy who bought the 2008 from you all, and brought it in Tuesday.
I couldn’t believe when I saw the photos Jason showed me of the totally rusted out and leaking brake lines.
To be honest I also can’t believe you all would sell it that way.
Extremely dangerous and you all seem to preach safety a lot.
I could have been killed in this car.
It not only had/has serious severe brake problems but oil and fuel leaks.
As you’ll see by the mileage I haven’t even driven it much, I bought it this way from you.
I’m not being an xxxxxxx just totally disappointed that I totally trusted you all and didn’t get it pre checked out.
I can’t afford this and need my car to drive.
(I will attach you my original raving review I wrote about/for you all)
You said you would call me after Jason sent you the estimate and see what you can do helping me out.
No call.
I bought this car in good faith and trusting you all and all I was told,
and in no way can afford this.
Jason was very nice, and explained before I left; that it would be $2600 in labor plus the mechanic was still calling around for parts since gm has discontinued them. He said add about $1000 for parts to be safe, it maybe less. Then I get an estimate if I read it right for $4900.
I think $3300+ of it is labor. And if so $1600 is more than double what I found the aftermarket brake line parts to be after checking.
I purchased a used vehicle 6 months ago and it has been back in twice for maintenance. 1st my brakes were squeaking very loud and maintenance said it was a GMC issue so there's nothing they can do and now my Transmission is going out on the vehicle. I'm thinking it's time to get a lawyer. I don't have a loaner car to get to work I'm very upset because how can I pay for my over priced used vehicle I purchased from Lindsey GMC and I can't get to work. I had so much faith in this dealership but they are not keeping up to the standards they portray.........so disappointing
Worst car buying experience ever. I came Friday with my husband to purchase a truck. They sold the car to somebody else right underneath our nose. Caleb was the salesperson who assisted us. Friday night we agreed to purchase the vehicle. We left the dealer on Friday WITH A SIGNED BUYERS ORDER. We were told to come back Monday to complete the transaction. They were pushing their own financing down our throats when we came with our OWN bank to finance the vehicle with. Since we weren’t using their own bank, they added 1k to the price. We return Monday. My husband was there for an hour while I waited in the car. Out of NOWHERE the manager comes out to tell us they sold the truck to someone else. His exact words to us were “first come first serve.” No integrity. No values. No principals. Oh, and no follow up phone calls from Caleb the entire weekend. I told my husband we’ll find a better truck, preferably one with NO RUST.
. Paul, the sales rep lied about having a used car available that we were very interested in. The car was on their website and was a good deal. We explained to Paul that we lived over an hour away and had to borrow a car to get to Warrenton. He assured us right before we left, on a very rainy day on 1/5/2020, that the car was still there.
As soon as he arrived, he said the car had just been sold 20 minutes before, but he had other cars to show us. Old car dealer trick used only by shysters. Whether the lying, deceit and disregard for customers’ time and money that Paul demonstrated is representative of the dealership, I don’t know. But I will never be back to find out. So beware before you go there. Of better still, don’t waste your time.
Do not purchase from Lindsay Buick GMC unless you are willing to spend your days in the service center.
Purchased a BRAND NEW Vehicle and it's in for 2nd service visit in 30 days. Even with photographic evidence the tag line I keep getting is that "these things happen"
Turns out this shouldn't happen on a new vehicle and the fact that you don't know what is wrong because this is clearly a lemon is NOT my issue. Management is nowhere to be found... avoidance is key.
Do yourself a favor and stay away.
Two months ago while driving in Virginia my 2011 Buick Lucern broke down. I was 50 miles from my home. I called AAA and they towed my car to the closest GM dealer which was Lindsy Buick GMC. I spoke with service adviser Mr. Jeff Carson. I told him I had mech. breakdown insurance, and notified that company of where the car was. Mr Carson had all my information on how to contact that company. Jeff provided me with a loaner car. It was determined that the motor had seized.
Jeff collected all of my receipts for maintenance, and gave them to the insurance company. He explained to their vehicle inspector the cars problem, and that a new motor was needed.
The insurance company said that my receipts were not enough proof that the car was maintained. Jeff again faxed all my detailed receipts to them He fully explained to them the good condition of the vehicle and the complete and detailed receipts I had.
The insurance company relented and authorized the repairs. If not for Jeff going the extra mile, I would have had to pay a very large bill to replace the car's motor. While a new motor was ordered, Jeff kept me up to date on the repairs progress. I had full use of the loaner car I received from him. He was always professional and informative concerning my car.
Because of the service from Jeff and Lindsy Buick GMC; if and when I buy a new car, I will go to this dealer. It was a pleasure to do business with them. Honesty, professionalism and hard work is still around at a dealer and service dept. like this one.