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This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the board.👍🏻
It’s my favourite dealer They know what they’re doing Frank is very helpful He is my # 1 employee out there 👍
I ordered a part 3 weeks ago and the guys said part will be here in few days. He got the part but never notified me, then 3 weeks later i went for oil change and then ask for my part and i asked him why didn't you notify me and then he said sorry. It was a very poor customer service from part services.
The service and the service were great. Michael explained everything and also applied some coupons. The waiting area needs some attention( rubber odors coming from seats)
Been buying cars from Matt 'forever'-the best experience ever, thank you Excellent service, knowledgeable staff
Good service Gavino Mora is so nice ??! Everyone! They did a great job ! I'm so happy thanks ??
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