Tell us about your experience with Findlay Toyota.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Great support. Ethan kept me informed through out the process and got my truck back quickly
⭐⭐⭐⭐⭐ I had an excellent experience with Thomas in the service department at Findlay Toyota. From start to finish, he was incredibly kind, patient, and professional. He took the time to clearly explain what services my car needed, outlined the costs upfront, and made sure I understood every recommendation without ever feeling pressured. What I appreciated most was his transparency—everything was clearly broken down with pricing, and I was given the option to approve or decline any additional work before the team moved forward. Thomas also followed up with helpful recommendations for future services my car may need, which showed he genuinely cared about keeping my vehicle in great shape. Honest, knowledgeable, and excellent customer service all around. Thomas made the entire process smooth and stress-free. Highly recommend working with him!
It’s always a pleasure for me when I take my Tacoma in for service. My service consultant Ethan Plott is always in a good mood treat's me good and keeps me updated.
Excellent experience! Everyone was wonderful from the minute I walked in the door! My salesman Shayan was amazing as was the finance manager and the man who explained the card features! Overall a wonderful team!!
Customer service was outstanding, helpful and responsive. This is my 4th car that I buy from Rafat. I definitely recommend Toyota in Henderson mall.
I’m always pleased with how quickly I can make an appointment for service. The service advisors are pleasant and professional and patiently explain things to me. I also appreciate the Uber service.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
