Great dealership, friendly staff, smooth process, and excellent service. Highly recommend them for a great experience

Nelda is awesome! She knows her stuff. Very professional! Happy customer. Go see her at Acura of Milford.

I am new to the Acura family and have taken my car to Milford Acura for service twice and had great experiences with the service department. My first experience was when my alternator went and Justin the Service Manger said it would be a few hours before they would be able to get to my car and had offered me a ride back to my home which was about 10 minutes from the dealership. When my car was ready, they called me to say the car was ready and they had someone on the way to pick me up. My second great experience I had an oil leak, Paul was a great help. He keep me posted on every step of the way. Not only did they fix the oil leak issue, they cleaned the whole motor of all old and new oil residue. Thank you so much Service team ! Katelin

I had a very unpleasant experience with a particular sales associate (Marcus Cruz) and sales manager (Aldo Garcia) throughout the car purchasing process. After speaking with Corporate I was ready to return the car and wash my hands of the dealership, but before doing so, I spoke with GM John Dembeck and Business Manager, Omar Hamad and my experience did a 180. John and Omar took ownership of the issues at hand and provided superior customer service, which turned a very negative experience into a positive one. They were courteous, understanding, compassionate and proactive in alleviating my concerns and regaining my trust for the dealership. Had they not handled the conflict resolution so professionally, I would have returned the vehicle and gone elsewhere. I am grateful for their superior business ethic and for owning the errors of their colleagues, because doing so helped to turn a negative experience into an exceptional outcome.

Experience was pleasant and professional. Sales and service were wonderful to work with. They'd went above and beyond to pay attention to our concerns.

Had a great professional experience buying a CPO 2019 RDX. Rob, the internet manager was the first person I contacted. Very polished and consistant, curteous follow up, expected from a military veteran! Then communicated with Aldo, Sales Manager, to help finalizie the details via email. I had searched the nation and Acura of Milford had the exact car I wanted and a very competitive price, lower than all other offers I had. When I arrived to pick up the RDX, Vinny took over to take me through the process of learning all the tech, test driving and paperwork. Vinny was knowledgeable, on the ball, and concentrated on making me happy. He took care of a few minor concerns I had with deligence. Finally, the talk with the money man, Omar. He was very efficient and extremely sharp! He knew I had done my homework, so our conversation was adult and repsectful. No pressure at all and I believe we both were happy at the end. I would recommend seeing this team for your next Acura!