Please update the areas marked in red before submitting.
How would you rate Joel Marks?
How about Hyundai of Cool Springs?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

The service dept. Is staffed with pleasant, professional, and knowledgeable service advisors. Tanner Hunter provided exceptional customer and vehicle service.

We recently purchased a new Hyundai Tucson from Hyundai of Cool Springs and had an outstanding experience from start to finish. Joel Marks was fantastic to work with. He took the time to understand exactly what we wanted, kept us updated throughout the process, and made sure everything went smoothly. We especially appreciated his communication while we waited for our vehicle to arrive. Beyond being knowledgeable and professional, he was genuinely enjoyable to talk to, which made the entire experience even better. We also had the pleasure of working with Victoria Knox in Finance. She made the paperwork process quick, seamless, and stress-free. She clearly explained everything, answered all of our questions, and never made us feel rushed. Our Tucson was delivered in excellent condition, exactly as expected. The entire team provided exceptional customer service, and we couldn't be happier with our purchase experience. Thank you, Joel, Victoria, and the Hyundai of Cool Springs team!

Peyton Williams (Sales)) and Mark Salvino (Finance) were very pleasant and helpful in the process of buying our second car at this dealership. Thank you Peyton and Mark!!

Service was great, informative, accommodating , and efficient. They told me exactly to what needed to be done and performed the work as they saud

Friendly staff, clean facilities and very professional. Work completed quickly and I was informed of progress along the way.

Nice people, clean, efficient, lots of inventory, salesman was very helpful, kind, helpful, easy to work with