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Mercedes-Benz Louisville Review We had the best experience at Mercedes-Benz Louisville! We recently purchased a used GLB with the help of Garrett Mosley, and we couldn’t have asked for a better experience. Garrett was personable, professional, knowledgeable, and, overall, just fun to work with. He made the entire process easy and enjoyable. We truly appreciate his excellent customer service and would highly recommend Garrett and Mercedes-Benz Louisville!
My salesman Trey was a pleasure to work with. From start to finish the process went easy. I would highly recommend Trey for all your vehicle needs. Thanks, Trey, for your Professionalism.
I had a great experience at Mercedes Benz of Louisville. Everyone was very friendly and professional. The manager was especially helpful and made me feel confident about my purchase. I highly recommend this dealership and will purchase from here again. 10/10
I recently purchased a car and couldn't be happier with the experience. From the moment I walked in, I felt valued as a customer, never pressured. The highlight of my visit was working with the salesman, Stephen Phillips. He was a true professional ands incredibly patient, taking the time to answer my numerous questions and ensuring I understood every aspect of the different models I was considering and the buying process. There was no rush, even though it was the last day of the month. I genuinely felt like his priority was finding the right car for me, not just making a sale. He walked me through everything in detail, making a potentially stressful process feel smooth and transparent. Thanks to Stephen Phillips, I drove off the lot feeling confident and excited about my purchase.
I would rate my experience as excellent. I had bought a car from Louisville Mercedes in the past, but was directed to a different sales person this time. I entered the showroom with a specific model in mind. My sales person, Kevin Owens, first gave me an education, then presented options. Afterwards, I left with a different model. As a retired contract manager, I did not feel the pressure of auto negotiations!! The entire experience was educational and pleasant. Even the concierge was enjoyable, and pleasant. I will most definitely work with the same sales person in the future.
This dealership is absolutely superior! Eric Borden is the best!!! He richly deserves his recent promotion to sales management. I have been in several Mercedes dealerships, and this one is well above all the others. The folks in Louisville, Kentucky are fortunate to have such a class act in their community. A VERY SATISFIED BUYER. Jack Corzine
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