The sales lady we had was Mehr Khurana she was awesome from start to finish of buying a Forester was very knowledgeable from bumper to bumper on the car even made it fun for my Daughters new 2026 Forester we all made pictures with my Daughter wearing a Subaru cap if you go to this dealership for sales please ask for Mehr you’ll be happy you did and was still calling us to see if we were happy after two weeks form Erin and Tim

I personally have never been to this dealership, but the car that I had repossessed from Northern Michigan apparently has! lol. Five stars for me, simply for the fact that you’re not Subaru by-the-Bay in Charlevoix Michigan. Those turds can’t even tie their shoes much less have any customer service skills. Even if you were the worst Subaru dealership in the state (not saying you are) you’d still be better than Subaru by-the-Bay, and will always get a 5-star review from me! <3 Liv Judson, Ex-Subaru Love Encore Delivery Specialist.

Haven’t bought a car in over 10 years so wasn’t sure what to expect from a dealership. My salesperson, Wendy, was very knowledgeable about the vehicle I was interested in. I felt like I got a reasonable deal and am happy with my new Subaru Outback.

The staff are very accommodating and helpful. I am very satisfied of their service. I will still keep on coming back to this branch if there is a need to service my Subaru Crosstrek car. Keep it up!,

After not wishing to spend an entire day at a dealership I decided to get all pricing in advance and save myself the hassle of the typical prolonged dealership negotiation phase. That process was fairly easy, after asking for a deal sheet in advance showing all the fees for a specific car, the deal looked good. I communicated over text with one of the managers, William McGowan, and we left the text conversation with being told they’ll pull it around and I’ll be there in 30 minutes. I got there in about 20 minutes and was passed to a very polite sales associate (never spoke to or saw William during the entire hour I was there) and told that car had been sold. The car we’d agreed a price on and a time to get it had been sold in those 20 minutes. From then on the only game was an upsell into a more expensive car or a lower model for the same price we’d agreed. I ended up leaving and buying a vehicle elsewhere. It was a total fail on Flow’s commitment: “A covenant with our customers to be a place that keeps its promises and is worthy of their trust.”

I am satisfied with the service on my car, waiting time was longer that it was estimated.