Please update the areas marked in red before submitting.
How would you rate Alejandro Matamoros?
How about Paramount Volvo Volkswagen?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I had a great experience working with Sean Scott! He helped me find a car that was actually even better than what I was originally looking for, and it fit perfectly within my budget. He was very patient, took the time to explain everything clearly, and made sure I felt comfortable throughout the process. The entire team was also amazing and made everything easy and stress-free, from start to finish. I really appreciate all the help and couldn't be happier with my new car. Definitely recommend Sean and the whole team!

All of their vehicles are top notch and they were great to work with. My sales rep was Sean Scott and I left happy with my purchase.

I have leased and bought a few cars from them. Salesman Giovanni and mgr Nick Thomas went out of their way with last purchase. I used up 4+ hours of Giovanni’s time looking at some vehicles deciding what I was most interested in, and yet, still stayed extremely pleasant and helpful and answered all questions I had and we test drove a few vehicles too, without any issues letting me do so. Have to say I ended up buying from paramount Kia this time because they has the car I was interested in, but Giovanni worked with both dealers, VW and Kia, and got the deal I wanted. Got a very good price and a really good trade price out of it without ever feeling forced to do something. I almost walked 3 times. I also have to say it was a lease I traded and this is where Nick went above and beyond to solve an issue I never thought would occur with trade (turn in) of lease. Kia didn’t cover something I never paid on a lease before and Nick covered it. I’m sure he didn’t have to since I went thru Kia, but shows the dealership has care for past buyers and new. That same day I was there for my 30,000 mile maintenance and have to say the service department went above and beyond too. I was wandering parking lot and they came out and got me when done and also did a complete cleaning of my car inside and out which I wasn’t expecting. Sorry I don’t remember the guy’s name who took care of check in and out. I would recommend paramount in hickory to anyone and will be back when time for another vehicle just because of the experience. Can’t say all dealerships are this good or put up with as much hassle as I felt I gave over everything. Shouts out to Giovanni, Nick, and the service department. Hate car dealerships for the most part, but was one of the best, of many cars I’ve bought, and y’all made it one of the best experiences I’ve ever had. Thanks to you all!!

Professional - Knowledgable - Friendly - Gave us a competitive price. Overall a A+ experience. Gates was fun to work with. Zachary was also very helpful. Many Thanks

The whole staff is very friendly and easy to work with. The sales staff offered a great deal on my trade and helped me set up my new car.

Gates was an exceptional salesman 🥹 kind, well mannered and with a sense of humor..I was disappointed in the fact there was no wiggle room for the prices, but I understand why… yes, I would recommend