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Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!!
I very much appreciate John Shaw working me into the maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in getting my car quickly assigned to a technician (Chris Renaud…also terrific!) upon my arrival. A thorough check and service was performed (including oil change & wheel alignment) and I was on my way in no time (maybe 1 hour at most). Amazing but not surprising as I’ve been fortunate to have John as my Service Advisor for over a decade now and his integrity, professionalism and personality are simply outstanding. Thank you yet again!!
Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater location comes highly recommended!
I have been going to Crown Acura for a number of years. The facility is always clean, friendly and welcoming. The staff are very knowledgeable and helpful. Most times I will wait for my car to be serviced and the time spent is actually relaxing and enjoyable. My sales person was Gillian Barnes. I cannot say enough great things about her. She is so knowledgeable and helpful. She goes above and beyond to ensure her customers are happy. Gillian made the entire getting a new car transaction easy and quick. It was a very pleasant experience. I also liked the fact that while I was working with Gillian, she had Jay, the finance guy, busy preparing all the paperwork, so when it was time to do the sale it was quick and easy. Also while I was with Jay, Gillian was preparing my new car, exchanging license plates, etc. When I get a car serviced, Logan Lane is my service guy and is is very helpful and professional and gets me in and out quickly.
My wife & I visited this location and met with Anthony O'Donnell. We couldn't have been given better service. We were comparing different models of SUV's and Anthony spent over 90 minutes with us showing us all the features of the Acura. This included a test drive and then more time showing us all the electronics. We did not purchase the Acura and ended up with a different dealership. If you're ever looking for an Acura don't hesitate to visit Anthony at Acura.
Anthony ODonnell Provided amazing and fast service! If you’re looking to buy a vehicle want a fast process and are ready to pull the trigger he will get you in and out faster than anyone.
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