The service department lacks communication. You need to call them for updates that they offer to send you. They dont seem to care about your repeat business.

Zackary Anderson did everything he could to make buying out our 2023 Chrysler Pacifica Hybrid lease as seemless as possible. He was our salesman when we first leased our Van. This time around Zack made sure we were connected to the right people to get our vehicle financed, even though we are in a active Bankruptcy. Which led us to talking with Michael Nordick the Finance Director, and Ryan Wichman the Finance Manager. Both of them were able to answer all of our questions about financing our loan. We also want to add installing a trailer hitch onto our loan. For that we talked to Kyle Johnson the Accessories sales manager, he was able to answer all the question about how the tow package would work. All in all we have had nothing but top notch care from all the employees, at CDJR! We definitely would recommend, going to CDJR to all our friends and family!

Ken was fantastic. He was a great listener, very patient-never pushy, answered all our questions, down to earth, no pushy sales tactics, let us drive several options, overall the best car buying experience I’ve had.

Very accommodating and kind. Worked with my budget and got me everything I wanted in my new car!

Amazing experience with wonderful attentive customer service that made the experience fun and not stressful!!

I am so elated to express my gratitude and appreciation to Michael Nordick the Financial Director for the exceptional experience that I had at Coon Rapids Chrysler Dodge Jeep Ram This gentleman was not only attentive, passionate and professional, he had me feeling like a million dollars and smiling from ear to ear because of the amazing customer service. He went above and beyond in ensuring that all my concerns and needs were met I truly have no words to express such a beautiful feeling as a satisfied customer. I am grateful to have had this experience. Thank you Shereen McMiller