I was promised they would only pull a SOFT pull. They pulled a HARD inquiry and then sent me an email saying that it would not affect my credit. xxx? All hard inquiries affect a person's credit score. The more inquiries on a person's report, the more it will decrease their score. What a bunch of uneducated xxxxxxx!

Three representatives LIED to me about a "DOC FEE" saying that the State of Alabama charged $799 to transfer the title. The car died 45 minutes after I left the dealership, so I went to DMV and they said they do not get that money, they couldn't refund it. I left messages and even went in person and no one would help me with this at Mitsubishi Birmingham. This is an awful and deceptive merchant. Caveat Emptor....

Dealer told us we can get you in a car today. We drove 1.5 hours for the man to tell us he couldn't do nothing. Even after my wife told them don't waste our time before we went. Stay away from this dealership save yourself some time.

Made a deal on a used vehicle with a professional and personable associate via text. Went in to sign papers and another man reneged on the deal. Could've still purchased at the asking price, but don't trust a dealer that breaks a deal. Also noticed the carfax on the other man's desk for the vehicle showed approximately 16000 miles more than their site listed. Also ran an unauthorized hard inquiry on my credit. I already had financing lined up and had told them as much.

Excellent service from Wendi! The white guy was awesome as well, got us signed up within 1 hour of getting there! I absolutley love my 2024 Outlander.

They will get you in a vehicle. That's the plus. But don't expect any help after if you have concerns and issues. I was not given the actual price of the vehicle until the paperwork was in front of me to sign. I felt pressured to buy at that point. The vehicle runs well, but body, aesthetics, and interior are not in the best shape. Thinking the price was lower and that was all I could afford it's what I ended up with. There were parts missing and they would not even send me the parts so I had to purchase them off eBay. I should not have had to do that. The rear vent was broken. That should have been fixed before being put in the market, especially at that price. I wasn't purchasing from a junk yard. They would never even talk to me after purchase.