Aggressive upselling and poor explanation of additional financial services and warranties. Was a disappointingly sleazy sales experience.

Stay away from the service department go to Chevy or ford in Delavan but stay far away from jeep dodge of Elkhorn worst ever especially Patrick & Brian

I have gone to Kunes in Elkhorn for serive since purcahsing my truck four years ago. I will no longer have service done here. A Kunes rep called me about 2 weeks ago and set up a recall appt for my DEF pump, the rep also arranged for a loaner to be pciked up at the time of service. When I arrived, the service adviser lectured me about how the rep who scheduled the appt can't promise loaners and that particualr program is new and struggling. I drove an hour for the appt but I agreed to reschedule. I have had issues with frequent regens (2 a day) in my diesel and asked if the DEF pump could be the issue. Kunes has been attempting to ID the issue w/o luck. Another service advisor stepped in the conversation and asked if I "actually" need a 3/4 ton P/U. I explained that I don't need it's full ability everyday. The advisor then explained that the issue is how I drive it. The truck has 145,000 miles on it and 70,000 is towing over 7,000 lbs. The advisor didn't know the truck, it's history (which is in the Kunes computer) or me but was willing to speak down to the owner. I left before I couldn't control my temper and called the service manager later to cancel the appt and inform him I will never return.

Did not have the car after we had checked on availability. Not happy about that.

Low balled me and didn’t even have the vehicle I was looking for. A complete waste of time.

Went to purchase a Gladiator. After they ran out credit they proceeded to tell my husband that all the prices online are wrong. That the one we were wanting was double in price. They definitely don’t have there act together