Hyundai of Union County

3220 Highway 74 West

Monroe, NC 28110

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What Others Say

Pros: The car itself is great. Cons: · Delivered my new 2026 Tucson with only 1 key (standard is 2). · Lost the second key and refused to replace the lock cylinders to eliminate the physical security risk (the lost key has a manual blade that still opens doors). · Refused to reimburse me $513.26 for window tint I installed—even though they offered an exchange, they wouldn't cover the cost. · Refused any compensation for my time, travel, and lost work hours. · Sales Manager Paul Marcum was dismissive and unhelpful throughout. Bottom line: They will do the bare minimum (program a replacement) but won't take full responsibility for their mistake. I highly recommend avoiding Hyundai of Union County.

I was very disappointed with this dealership. Please please don’t buy any other make from this dealership. They sold me an Audi Q7 2019 with an engine problem and didn’t want it back told me I brought it as is and they claimed they don’t know about these vehicles still as a customer who not only brought my car but brought someone else to buy their car from there you would think they would take care of me. So I have to voluntarily give that car back to the finance company and take a hit on my credit because I wasn’t paying for a new engine in that car. So disappointed in how they handled me never will I buy a car from them ever again or recommend for anybody to buy a car from them especially a used car that is not their brand..

Amazing Experience getting my son his New Elantra. I highly recommend this dealership if you are looking for any type of vehicle. We appreciate all the help and love the car!

I returned my leased Hyundai this week. It was the first time I leased a car and the sales guy and F&I manager took advantage of my ignorance! Stay far far away unless you know exactly what you want out of this dealership. They will tell you “they are under new ownership”. It’s the same F&I manager that flat out lied to me. He told me I will get money back if I don’t use 12k miles per year on the lease. Lie. They told me I’ll get $1000 Hyundai previous owner discount. Lie! Stay far far away!

This is the worst dealership ever. They stole my $1000. Forged documents. And illegally stole the vehicle from my home. Stay away from these scammers

Purchasing my 2025 Santa Fe experience was awesome! 10 out of 10 for sales! However their service department is awful! Not only poor customer service (seem to think they are doing me a favor ) their knowledge regarding my maintenance contract coverage is abysmal!!! Different answers different technicians! My oil change this week was even worse than previous ones and didn’t think that possible!! Sadly the one experienced long time tech (Jessie) left them for greener pastures! Will use up my remaining “free” services than find a new service garage! Buy your car here but definitely don’t buy a maintenance contract which locks you into their service department!