The brake job was done in an hour and cost less than the estimate. Everyone was friendly and concerned that I was comfy while I waited.

They were friendly, informative, and efficient They kept me posted on how the service was progressing

Service was quick and efficient with pictures to show worn parts for future service. Thank you

Service depart is wonderful. Kept me updated with service and wait time. Receptionists in the waiting room VERY irritating. Loud, gossipy, need to be in an enclosed office

Prompt to work on vehicle upon arrival. Problem diagnosed accurately. Good communication. Problem solved. Waiting area clean and neat.

I have had excellent service from Uptown since 2017 — except this last time. The website offered car pickup so I made a reservation. The time came - no pickup. I called an hour later. They said the pickup calendar and the service calendar did not sync with each other. What? How is that possible ? I dropped the car off and the suggested two hour service inconveniently took over six hours. When I got in the car, the audio system was not functioning — not a problem when I dropped the car off. I have scheduled another appointment for this week and am hoping that Uptown will fix the audio system. Like I said, perfect service since 2017 until this incident.