9337 Liberty Rd
Randallstown, MD 21133
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I purchased a White 2014 Hyundai Sonata Limited Edition and I am Truly in Awe of my xxxxxxxxxxx! She is a Beauty! My sales Guy Randy was amazing he got me the Best deal for my Trade and I am Very pleased with this Outcome!
Getting an oil change is a all day process! This is ridiculous!!! Each and every time I wait all day for a simple oil change and the same excuse is "we're really backed up". It's so unfair because you have to get an oil change with them but you have to dedicate your whole day to them.
This is a terrible establishment and constantly wasting people's time and energy. I purchased a vehicle and it took a lot into getting my paperwork and resolving what is owed to me.
I went to Liberty Ford last Saturday, October 8, 2016 to purchase a small SUV vehicle. The sales staff was very nice and professional. The General Manager, Mr. Steve Knolle was very hands on and professional. He assured me that I would be able to purchase a brand new Ford Escape. I felt nervous, because my credit is not that great. My salesperson was very professional and honest with me with respect to the vehicle that I was approved for. I thought I would only be eligible for a pre owned vehicle. After looking at several new and pre owned cars I was able to purchase a new Ford Escape.
I am a lifetime military veteran I have family members who have served and we have made a commitment in my family to protect and serve America and these people at any cost. during my divorce of course my credit suffered along with other things I called Liberty Ford and let them know that my credit was unfavorable but I had never failed to pay in full for all of my vehicles two of which I purchased new from them. I went in found vehicle took in my vehicle which was a year-and-a-half-old for a trade in and they practically laughed me out of the door. so although there is more to tell about my Liberty for experience I will sum it up by saying this I will never give them any business again I will not promote their business to any of the people in the military that I come in contact with and their advertisements are a complete 100% on Truth Liberty Ford has become one of the worst personal business transaction experiences of my life. Randallstown Liberty Ford is a very untruthful collection of people. I know that they could care less about one person that has an issue because this is an issue is not a complaint. this is the first time in my life that I've ever taken the time to write a review I felt this was important one person one review if I could write them a negative 10 I would so therefore I give them zero rating because that's as far as you can go no stars. and to think I've spent my entire adult life defending those people so that they could work have picnics enjoy their families walk the streets of America safely and they didn't trust me a person with a great income and has always paid in full for every new vehicle that I have owned two from them with a vehicle how sad that makes me feel as an American Soldier, however we can't and I would never choose the people iprotect I protect them all however I should have made a better choice when I decided to go and a difficult time in my life to purchase a new vehicle. please don't misunderstand if you going to Liberty Ford in your credit is perfect you have a vehicle that's paid off certain that you will drive away with one of their vehicles new or used. should you walk in there in your life or your credit is somewhere other than you intended it to be please don't go in there thinking or believing that they truly have compassion is all about the sale you will be dismissed and ignored so quickly that you won't even have time to process what happened. buyer beware. Mia Creator continue to bless you and touch the hearts and minds of those employed and own and promote Liberty Ford Randallstown Maryland thank you!
I went to Liberty Ford last Saturday, June 4, 2016 @ 3:00 pm. Let me start by saying that this was the best car buying experience that I ever experienced. The General Manager, Mr. Steve Knolle assured me that he would do whatever it takes to help me get approved. I have gone to other dealerships and was turned down. My Salesman Wendell and Mr. Knowles showed the utmost respect to me. They were friendly and went above and beyond to see that everything went smooth. I was pleasantly shocked and surprised when the General Manager, Steve Knolle gave me my new 2016 Ford Escape Keyes. I give Liberty Ford in Randallstown, Maryland all of my business.
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