Tell us about your experience with Fox Valley Volkswagen of St. Charles.
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sales Dept.
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I am extremely happy with my experience at Fox Valley Volkswagen!! John was wonderful to work with….very pleasant, honest,helpful,& patient with answering all my questions!! I am very happy with my car & would definitely recommend this dealership if looking for a new or used car!!!
Great sales experience. David and team were awesome. This is my second purchase from this dealership. I would go there again.
Excellent experience. Mirta, Chris and Stefan made sure we got everything we asked for. Service Dept is wonderful as well.
Fox Valley Volkswagen is an honest, no-pressure dealership. They have a friendly staff and good retention. I have purchased and serviced vehicles with them for the past 20 years.
Went in after seeing the listing for the 2023 s3 and David made the sale easy and wasn’t pushy like other dealers. Kept it honest the whole way and didn’t charge me for outrageous dealer packages that are usually added. Would definitely work with David again if I ever need another vehicle!
The sales person, John Bautista, was excellent, knowledgeable and courteous. The place is spacious and all the people very kind.
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