7201 Garners Ferry Rd.
Columbia, SC 29209
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Doug is just the best! Listened to what I wanted and then set about finding it. I now have a light blue 2026 Ford Maverick hybrid and was going from a stick shift with little to no modern tech to this new vehicle. I had never driven an automatic let alone dealt with any ‘bells and whistles’. Wow!! An old dog can learn new tricks and enjoy it too! Excellent communication skills, returned texts and voicemails in a timely fashion, answered questions and checked up on things he wasn’t sure about. Offered follow up coaching should we need it. This was the best vehicle purchase experience that both my husband and I have had. Thanks Doug, I am having so much fun driving my new truck, and everyone loves the colour.
I took my 2023 F150 here for an oil change and tire rotation. When I arrived I waited for ten minutes while the service guy, Matt, talked to another guy about their tattoos instead of helping me, the customer. I asked them to check my left rear leaf springs because one had shifted. I have helper bags on the rear. They told me that the leaf spring was broken and they should replace both leaf springs even though the back right is fine. Quoted me $4200 without even mentioning my trucks warranty. This truck has 23k miles on it. The helper bags are not the cause of the failure and the service guy, Matt, seemed to think it was a joke. This outfit is a joke. I will go out of my way to let people know about my experience and how they should steer clear at all costs. If I could give negative stars I would. I have several friends who purchase Fleet vehicles and I will let them know to stay away from this stealership.
Good Servicing. Today was a longer wait but Giovanni was a great Service Advisor as always.
Paxton in the service lane did an excellent job of getting me in and out in a timely manor. Very professional.
There was a nail in the right rear tire that punctured the sidewall. I was surprised to find out there was no road hazard warranty on it.
Always aa perfect service experience. Knowledgeable, readily communicates, ensures best services rendered Flexible and attentative.
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