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The appointment was made, visited the dealership, was greeted immediately. Had a screw in passenger rear tire, diagnosed, repaired, out within an hour. Great visit.
This was an awesome experience purchasing car with JC. Help get me into the vehicle I wanted.
Excellent buying experience! I was pretty far under on my trade-in and my salesperson, Katrina and the finance guy, Dylan, both worked with my situation and got me into an amazing used Sportage at a monthly payment within my budget. Fantastic experience!
very helpful staff, wonderful cars, did a great job explaining the cars and the features
This dealership is the best place to buy a car they always give the best deals
We had an outstanding experience working with Blake at Family Kia of xx. Augustine. We weren’t looking for an easy, off-the-lot purchase. My wife and I had a pretty specific combination of features, colors, and customization we wanted, and there simply wasn’t a factory trim or model that checked every box for both of us. Blake took the time to understand exactly what each of us wanted and then helped make it happen. He coordinated with multiple people and outside vendors to locate the right vehicle and further customize and personalize it so we ended up with something that genuinely feels like our car, rather than having to compromise on what was available. Just as importantly, the numbers were strong. Blake helped us get a fair deal on our trade and a great deal on the new vehicle, without making the process feel adversarial or exhausting. Ted was fantastic on the financing side as well. He was able to secure an exceptional rate and financing package that made the overall deal even better. This was one of those purchases where there were a lot of moving pieces, and Blake stayed on top of all of them. Responsive, patient, resourceful, and focused on finding solutions rather than telling us what couldn’t be done. If you’re shopping for a Kia, especially if you know exactly what you want and need someone willing to put in the extra work to make it happen, I highly recommend asking for Blake at Family Kia of xx. Augustine. And when it comes time for financing, you’ll be in excellent hands with Ted as well. Five stars all around.
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