I'm going to start this review off by saying I truly can't thank the team enough for hooking me up. I'm always skeptical when I read reviews, but these guys truly went above and beyond. For context, I live out of state. I live in Minnesota and Berlin City got a car in on trade that I've been hunting for for a while in the specific spec and trim. I reached out to them, and Peter absolutely did the most to make sure I knew just about everything about this car without actually being able to be out there. He took videos of test drives for me, the engine running, and literally any other thing I asked for, he was on top of it. This guy is a car guy at heart and I think that really plays into how intentional he was with everything I requested. He sent me numerous pictures, videos, and information about the car. I had everything I needed to make the decision. Now that I knew I wanted the car, I was a little nervous on how it was going to go to actually secure the car and how I could purchase it. They absolutely took me seriously too when I let them know I was set on buying this. Dedrick gave me a call and let me know, the car is mine and don't worry about it. Very honest guy and he wasn't kidding. He told me they can ship it to me no problem. He got me in touch with the finance team and we went back and forth a little bit and were able to agree shipping and the final price and boom, that was it. Seriously, it was that easy. We reached a deal last Friday, and the car arrived TODAY, the following Monday! These guys really went over the top to make me feel special, and I can't be happy enough with my purchase. I've never had such a hassle free car buying experience. No pressure, asking if I was comfortable and knew enough about the car to move forward, man this was just fantastic. To Peter and the team, thank you so much! This has been the best car buying experience I could have ever asked for. You guys are the best!

I’ve had nothing but friendly service and my salesman Mike is very knowledgeable and the managers introduced themselves to me and help me understand the process I bought 3 vehicles and will continue getting my service work and vehicle with berlincity thank you Berlin city for being respectful and giving me great deals.

Big thanks to Kyle McGuire! He didn’t just help me out—he went above and beyond. He got me an amazing deal on a sweet new Telluride that drives like a dream. On top of that, he even helped my brother get a truck! Love this place. Thanks again, man!

Adam was great, very helpful and friendly. He helped me find the best car for me.

The salesperson I worked with, Elliot Rice, was knowledgeable and very helpful. There was no "hard sell", just good answers to my different questions and advice on what to consider. I was looking at EVs. I also got good answers from John in service.

A stellar buying experience was provided by Kyle, who was very knowledgeable and helpful. With his assistance, we were not only able to purchase our first totally new Kia, but also able to do so at a pre-tarriff price.Please gve this man a raise!