Lehmer's Concord Buick GMC

1905 Market St

Concord, CA 94520

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What Others Say

Great first time buying experience with the folks at Lehmer’s. The staff there treated my wife and I with kindness and respect from the moment we stepped foot on the dealership. The made the buying experience painless, not to mention gave us a great deal. We left feeling happy and optimistic about the dealer we chose to purchase our new GMC Canyon from. I also had a great first few dealings with their parts department! They were great help with my new accessories that I recently purchased as well.

Dishonest. This dealer does NOT deserve your business. I was quoted a price in writing by salesman Darrell Joyner, he confirmed the same number in writing in person (which he had run by mgmt). Darrell also confirmed that there’d be zero markup or addons. When it came time to close the deal, he added $3000 to the sales prics and told me they can’t honor the price he offered me TWICE. Upset now, but still calm. I was told I could talk to management, who had reviewed the offer, only for management to refuse to leave the office. What cowardice and poor customer service. I will never recommend this place and I am following up w/ corporate and the BBB. Reading cargurus and google reviews, this is not an isolated incident. This dealer and GM are truly earning their negative reputation. They have pushed me away as a first time (new) buyer from their brand.

We baought a 2024 GMC Canyon AT4X form here. Moe our sales rep was very friendly and very approachable. I liked the fact Moe kept in contact via text due to at the time our personal lives were very busy. Moe was patient and understanding about what our neees were and what we were looking for in a truck. The people in the back office were very respectful of our time and some of the pressures and stress of purchasing a vehicle where not there. I will be back again for the service department and I would most definately buy another vehicle here.

0 stars. We are beyond disappointed in this dealership and the way we have been treated. I don’t have enough characters to be able to tell our full story but to sum it up…our brand new car we special ordered through this dealership in November of 2022 (it arrived at the dealership in April 2023) came with flaws from the factory and we asked them to fix it…they sent it to an outside body shop Advance Auto Body in Martinez and it came back with more flaws then it went in with. We sent it back for a second time and it came back with even more flaws!! So now we are working on trying to get it fixed for the third time. One of the owners Russ Anderson will be your best friend on the day you purchase the vehicle but if you have a problem he turns into a pompous xxx. All that Russ and Gary Cox (service manager) could seem to tell us was “what more do you want us to do, we are fixing it”. Obviously not, because it came back damaged twice from their “best body shop”. Russ got into a yelling match outside of the dealership with my husband in front of everyone. We don’t recommend this dealership to anyone especially if you have any kind of expectations. We started a claim with GM and sent a letter to corporate (it was 4 pages because of everything we went through) explaining our situation. Fast forward to now, fortunately for us a different dealership has taken on our claim and we are waiting for our new vehicle to arrive.

Will never ever go back service on sale was the worst I have ever had

I'd been looking for a 2022 Yukon Denali and found one on Lehmer's website. The salesman confirmed that the car had adaptive cruise control (the one item that the car had to have) so I scheduled a test drive. I loved the car and made a deal with the sales team and took the car home. Two days later, my husband and I drove to a family get together in the mountains (a 3.5 hour trip). We couldn't figure out how to set the cruise control so I texted the salesman. As it turns out, the car DOES NOT have adaptive cruise control. When we called the dealership to figure out what our options were, the general sales manager Carl got on the phone yelling the entire time. When we tried to calm him down and talk through the problem, he hung up on us. I will never go back to this dealership - zero customer service, zero professionalism and absolutely no integrity.