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I just took delivery of BMW's new breakthrough EV, the iX3, from the BMW Store. Working with Emily and Ric, I ordered the car on May 6, the day that BMWUSA opened the order bank. Ric placed the order immediately, getting me near the front of the line in the USA. Emily was kind, knowledgeable, and professional keeping me informed on the car's progress from the factory in Europe to delivery to the dealership. This is my third purchase from The BMW Store since 2004. My buying experience was outstanding in every respect from ordering to trade-in to delivery on the first day allowed by BMWUSA. This dealership keeps getting better, with great people in every corner of the operation.
Mr. Corey Hart provided exceptional service, he adds value and a certain debonair; a touch of class to the company. Very well spoken, well dressed, very detailed oriented, extremely attentive, witty and business savvy. He assisted me through the entire process, even while doing his daily duties he remained consistent kept me abreast on the next steps of my vehicle, answered all of my questions. It truly shows he is true to his craft, a true people person. Iam very pleased to have had service completed at this dealership. If he were a salesman I would have purchased several vehicles from him already!
Easy drop off, communication,explanation of service issues and quick pick up. Luxury car experience.
Paul Kolleck is great! He makes the process easy! Also Susan Ward is the best!
Ice been a customer since 2003 without interruption. Great job again. Work completed same day… and done right the first time.
Great service and great product. There’s nothing else to say. I’d recommend Paul at the BmW store to anyone
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