Tell us about your experience with Whitten Brothers of Richmond Jeep Chrysler Dodge Ram.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
internet Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Blaire is amazing and professional! She is the reason I service with Whitten Brothers ! Thank you Blaire for taking care of my Jeep and keeping me updated!!
We had purchased vehicles twice from Whitten MANY years ago. We returned because they were offering by far the best price online for the vehicle we wanted. I have to admit I was skeptical going in. In the past I have had dealers say "Oh, that price included x and y which you are not eligible for." The very first price they gave was exactly the online advertised price with no hidden inflators added. The offered a fair trade value and the deal was done. Mariana our salesperson was patient and professional. I love having a new car but hate buying it, if you know what I mean. This was actually an enjoyable car buying experience.
We had such a pleasant experience, we were in and out in an hour. Everyone was very friendly.
Tracey Boone, I have known for 11 years. Tracey is knowledgeable and professional. I highly recommend you see her in service at Whitten Brothers.
Justin Smith in sales was awesome. What I appreciate the most was his patience. I never felt rushed or pressured to make a decision. I highly recommend you see Justin Smith at Whitten Brothers.
Very friendly and great listeners. We were completely at ease here. We will be back.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.