The service was prompt and I received the car service was completed on schedule. The car’s response to breaking has markedly improved after service. My service provider, Jose is unfailingly polite and knowledgeable about each service detail of the car. He is a crédit to this Volvo service dealership. The waiting lounge has an ambience to match the excellent service.

Jacob was an absolute pleasure to work with. I first reached out a few months before I was ready to purchase, and rather than moving on, he continued to follow up consistently and provide genuine value throughout the process. When I was finally ready to move forward, he delivered an outstanding experience from start to finish. Highly recommend!

Vedant Patel was our contact at Silver Spring Volvo. We test drove a lot of cars, including at another Volvo dealership, and Vedant was the most knowledgeable and patient of everyone we met. He and the team at Silver Sprjng Volvo made the whole experience pleasant and easy.

Mabel was amazing! She explained the vehicle with patience and great detail, was professional, and convinced me without being pushy.

I’ve been working with Justin as my service advisor for the past year, and he has consistently provided outstanding service. He’s professional, honest, knowledgeable, and always takes the time to explain what my vehicles need without ever trying to upsell unnecessary work. I genuinely trust his advice, which is something that’s hard to find. The excellent service is one of the reasons we’ve purchased two vehicles from Silver Spring Volvo. From the sales team to the service department and even the checkout staff, everyone has been friendly, helpful, and committed to providing a great customer experience. Justin and the entire service team do exceptional work, and I wouldn’t hesitate to recommend Silver Spring Volvo to anyone looking for a dealership they can trust for both sales and service.

Recently my old XC60 broke down, and given the price for repair, and age of the car, I opted to search for a new car. Although I’ve been driving for a while, this was my first time buying a car. I was incredibly nervous about the process and worried that it would be difficult navigating getting a deal on my own as a young woman. It turns out I had nothing to be worried about. I was blessed to be paired with Mabel who was so helpful to me in making the decision. I didn’t feel rushed or pressured, she simply talked me through the options and let me decide. I am happy to say, I ended up with the car of my dreams! A beautiful purple (Aurora silver) XC40! My favorite color and honestly such a personality match ☺️. Mabel was wonderful, not only did she help me in my selection, but I appreciated just speaking with her and the pieces of wisdom she shared. She didn’t have to but I really appreciated it. Additionally the staff at Volvo Silver Spring were so kind. When I made the appointment to look at vehicles, I thought that I would just discuss options and come back to make my purchase and pick up the car. However, since my original car was un-driveable, the team, especially Damir and Mabel, worked with me so that I was able to drive off with my car that day. I was so thankful because I was truly stuck in my house without a vehicle and was not expecting that at all. I am happy to say my first experience buying a car was enjoyable and stress free and that is due to Mabel and her team. I plan to drive this car for a while, but it is peaceful to know that there is an amazing team here if I need anything. I am truly thankful to Mabel and her team!