It’s a scam, a total scam. The prices listed on the company’s website and on Cargurus are completely inaccurate. What’s more, they don’t disclose the price either in messages or over the phone. They say they’ll only tell me the price in person when I visit the dealership. So I have to drive an hour and a half just to be told there that the car costs several thousand more than what’s listed on their own website. I asked them to promise that I could come in and buy the car at the listed price, but they said I’d only find out the price at the dealership. I tried to buy a car with delivery through the Cargurus website and sent them a formal offer, which they, of course, rejected. My advice: The only sensible option for you is to simply remove this dealership’s cars from your saved lists or keep in mind that the actual price will be 4,500 higher. Don’t waste your time on these scammers.

Spammers. And all their prices are incorrect, they have mandatory addons of 4.5k$ 😂😂 Don’t waste your time here. Update: they pulled my credit after I posted my review. You already know who to avoid.

BEWARE, waste of time, rude, and scammy. They tried to charge me $4500 extra on top of the price of the car for mandatory “protection packages” for windshield, interior, and anti-theft. $1500 each for “protection packages” that I will probably never use. They won’t sell you the car unless you purchase the extra “protection packages.” No where on their ads do they say you HAVE to purchase extra “protection packages” but you do. Salesman Jose said “that’s how we make money, how do you expect us to eat?” By buying cars at a lower price and selling them at a higher price maybe? Ridiculous, I will never do business with shady and scammy people out of principle. Rather pay more for the car and not have to buy mandatory “protection packages” from scammy dealerships. They also have mold in their coffee machine water container.

Buyer beware. As you can see from all the one star reviews. I rarely leave negative reviews, but I feel compelled to share my experience with West Coast Auto in Montclair, California. I visited the dealership after seeing a vehicle advertised online and arrived with a pre-approval from one of the dealership’s preferred lenders. However, after the finance manager ran my credit, I was quoted an interest rate significantly higher than the rate from my pre-approval. In addition, all three credit bureaus were pulled, which I did not feel was necessary given that I already had financing in place and have excellent credit. When I informed the dealership that I already had a pre-approval through one of their lenders, I was told they could not honor the rate because they “knew” the lender would ultimately return with a higher rate. That explanation did not make sense to me and immediately raised concerns about the transparency of the financing process. After leaving the dealership, I contacted the lender directly and was informed that no application had ever been submitted on my behalf by West Coast Auto. I then emailed the finance manager requesting copies of my credit application, clarification regarding how the quoted interest rate was determined, and confirmation of whether any financing applications had actually been submitted. I received no response. When I later called to follow up regarding the email and documentation request, I was unexpectedly hung up on by Christopher Amato (finance manager), which I found extremely rude and unprofessional. After researching additional customer feedback online, I noticed similar complaints involving pricing discrepancies, unexpected add-on fees, misleading financing practices, and poor customer service. I also noted that the dealership is not BBB-accredited. As a result of my experience, I have retained my emails and screenshots and will be submitting formal complaints to the Business Consumer Alliance (BCA), the California Attorney General’s Consumer Protection Section, the Federal Trade Commission, and the Consumer Financial Protection Bureau regarding what I believe to be discriminatory and deceptive financing practices and unfair business conduct. I encourage anyone considering doing business with this dealership to carefully review all financing terms, verify lender submissions independently, and monitor their credit reports closely.

What a friggin joke , they will lie to you and then not get back for info on your so called online offer. that they say is good, and then say they cant honor it ..

DO NOT DO BUSINESS WITH THESE PEOPLE! We traveled quite a distance to check out a 2022 Subaru Forester Wilderness that was advertised at $24,799 and as a Black Friday deal at Westcoast Auto Sales. There was also an advertised 'manager's special' price as well. We took the vehicle out for a test drive and we liked it. We wanted to strike a deal. We asked what the Manager's Special price was. We were told the price is what is advertised, no Manager's Special price. Ok, not a deal breaker. Then the salesman tells us the advertised price is not really the price of the car. It's actually $4400 more (!) due to Westcoast Auto Sales installing GPS, Anti-Theft, and Interior-Exterior protection packages. We said we didn't want those items, can you please remove them? They said no, they are part of the car now and must be paid for in addition to the advertised price. This was a classic bait and switch. I don't know if what they did is a legal tactic, but I would tell anyone considering purchasing a car from these scammers to take their business elsewhere.