Very clean, friendly technicians. They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video overview sent to my phone. Will be doing service here with our other vehicles.

Michael was phenomenal! This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me feel comfortable. He did not try and pressure me into anything and he was punctual. I left with my new car in just over an hour and am so happy with my decision. My Aunt Terri was really fun to work with and Cameron helped me with financing my vehicle and was very patient. Going to a dealership was daunting and something I dreaded for years but this was a very straightforward and pleasant experience!

There were several issues that came up while it was in for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked to get them resolved. He went the extra mile to bring it to a resolution

Luther VW in Burnsville is great! Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice.

I cant recommend VW Burnsville enough! I have worked with Luke and Tim multiple times, and every experience has been a 10/10. Luke always takes the time to understand what I'm looking for, presents great options, and patiently walks me through the features and differences so I can make the best decision. I never feel pressured or rushed. After unexpectedly having to replace a vehicle I truly appreciate how Tim amd Luke made the process as stress free.as possible. I appreciate how knowledgeable and personable they both are. Thanks again for another great car buying experience!!

Enoch was very patient, friendly, not pushy. We have talked about numerous vehicles over a course of weeks. When I finally came in. We looked at a slew of other vehicles until I settled on one I liked.