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Amazing experience at BMW Darien. We worked with Barbara and she provided such an excellent customer experience from first call through vehicle delivery. She was attentive, detail oriented, knowledgeable about several vehicle customization processes and helped to ensure our transaction was completely smooth. No hiccups! When picking up the car, the whole staff at BMW Darien was wonderful and the building is very elevated compared to some other local BMW dealers. 10/10 experience - thank you Barb and BMW Darien!
We had such a great experience buying a BMW X5 and the process could not be any easier! Tyler was attentive, listened to our needs and he was able to find us the perfect car we were looking for he stayed with us from the moment we walked till the final day of the sale- I assure you you won’t be disappointed with his services and expertise Thank you so much Tyler😀 Khalil & Allison
Samantha was my sales advisor when purchasing a new 330i. She was extremely knowledgeable & helpful during my test drive as well as throughout the entire process. I feel I received a very fair price for a car that I know we're going to love. She was very easy to work with and went above and beyond during the delivery process (as did the rest of the team). I would highly recommend Samantha and hope to have the opportunity to purchase another BMW from her in the future. Scott - Ridgefield, CT
We had the best experience working with Tyler Orban to buy our new car! It was our first time buying on our own and felt like we were in the best hands possible. Tyler was so knowledgable, honest and trustworthy. He didn't rush us, he was so patient and positive! Ardit Shabi, too, was so nice to speak to about financing options and features. He was able to answer all of our questions and made us feel taken care of. Overall, it was such a great experience from test drive to final pickup of our new car. We are so glad we went with BMW of Darien and have peace of mind knowing we'll be able to work with them in the future!
The process of buying a pre owned certified BMW X3 from this dealership and specifically Tyler Orban was flawless and a real outstanding experience
There was a recall on my car that prevented it from being delivered. Tyler kept me regularly informed about my car's status and arranged for a rental to allow me to have access to a vehicle. Could not have been more pleased with all his efforts. Tyler provided excellent customer service and was great to deal with when getting my car. Thanks Tyler!
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