Just had my Subaru serviced at Castle Subaru McHenry. Jeff handled everything expertly. I was in and out within 30 minutes.

My experience buying my Subaru at Castle Subaru McHenry was one of the best car buying experiences I have ever had. My sales person, Enan, worked with me to test drive 3 different vehicles. He answered all my questions and even took me out to the lot to look at color options. I did have to wait for the car I wanted to come in. It wasn’t a long wait. The actual sale went smoothly and the managers were conscientious of my time. I really liked getting estimates of monthly payments based on different amounts down. The financing didn’t take too long the car was ready by the time I finished the paperwork. I would definitely recommend shopping at Castle.

This was my 11th Subaru purchase, and without question, it was the most memorable buying experience I’ve ever had. From the very beginning, Olivia set the tone. On my first visit, it was absolutely pouring rain, but she never let the weather slow her down. She gladly brought out multiple Outbacks for me to compare, answered every question with patience, and made sure I had everything I needed to make the right decision. At no point did I feel rushed or pressured. Her professionalism, enthusiasm, and commitment to customer service were outstanding. Nicole did an incredible job bringing everything together behind the scenes. She worked tirelessly to find solutions, communicated openly, and made me feel like my business truly mattered. She was instrumental in making this deal happen. Nate in Finance was equally impressive. He was professional, efficient, transparent, and respectful of my time. He explained everything clearly, made the paperwork painless, and never once made me feel pressured. Buying a vehicle should be exciting, and this team delivered exactly that. Olivia, Nicole, and Nate treated me with honesty, respect, and professionalism throughout the entire process. I absolutely love my new Outback Wilderness, and after purchasing many Subarus, I can confidently say this was my best dealership experience yet. Thank you all for going above and beyond—you’ve earned a customer who will gladly recommend Castle Subaru to friends and family.

2 hours was a long time for an oil change, rotation and car wash. If you’re overbooked, reschedule

Tremendously helpful, friendly and professional from start to finish. This is our second Subaru from Castle and we will absolutely go there for any future car needs!

Excellent service department and service advisor Matthew. Great attention to detail with very good communication