Tell us about your experience with White Bear Acura Subaru.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Good experience thank you very much I have to write fifteen words. This is alot
Fair and reasonable pricing. Excellent customer service every single service visit. Service crew is thorough and the video walk down you get while your car is being serviced is a wonderful touch. Thanks White Bear Acura Service Department for always keeping my car in top shape. Side note, the free car wash is always great, but expect to receive your vehicle back dripping wet, a quick wipe down would be much appreciated or I'd say bring your own microfiber towel and wipe it down yourself.
they worked with me, when I was having issues with finances and they were honestly amazing with helping me get my first car by myself
So far, I've bought two cars from White Bear Acura: A used 2011 and a used 2014 RDX, both excellent vehicles. The maintenance on both has been minimal in 12 years. The mechanics (Nick, Jesse, Matt and Mike), the parts dept. (Scott and Lee), the service writers (primarily Luke but several others over the years) and current management team (Greg and Dee) have ensured I have never had any difficulties or issues with all necessary work done over an extended period of time. I am, in my recent visit, as in all my dozens of previous visits, fully satisfied on all levels, that is, with their courteous professionalism, their diagnostic thoroughness, their genuine care for my vehicle's optimum operational capacity and for each of their irreproachable service resolutions. Great job team!
Khanh is one of the most helpful and very knowledgeable service advisor. I have been interacting with him to get some major services on my 2020 Acura MDX and he has always come through for me in giving very practical advise and getting the most out of the available discounts. White Bear Acura is my top choice for getting my MDX serviced because of him.
I love the care and openess of the service department. I recommend WBAcura to all!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.