I was helped by Charles Clarke. He was extremely helpful and knowledgeable. I would highly recommend this dealership as well as Charles. They offer great services at a great price,

The salesman, Andrew, was absolutely wonderful. He spent a lot of time with us going over the options. Mike in financing was really great. Rainier in insurance was great too. Overall a really good experience.

I bought a pre-owned 2021 BMW 530i several months ago from this dealership as a graduation gift for my son. My salesman was Charles. I sold cars many years ago, and I currently work as a public servant. I instinctively knew I could trust Charles. He didn't xx me,he didn't try to pressure me, he made me feel welcome, like a friend. He treated me exactly how I wanted to be treated and how I treated my customers a long time ago. After a looking at several dealerships for a while, I circled back to this dealership and the car I was interested in. Charles again, was excellent. The deal went very smooth and the dealership was more than fair with me. They were excellent through the entirenprocess. We came to an agreement on again what I would say was a very fair deal. Although they are no haggle, their fees were very reasonable, and very transparent, unlike other dealers. (And they helped me a little too.) Then through finance and closing, it went very smoothly and very comfortable. Any employee I had contact with was excellent! From finance to insurance. Charles was there the entire time to answer any questions and walk me through the process. The process went very smooth and was extremely reasonable time wise. They made sure all my questions and any concerns were answered. In my contract, I had asked for specific repair to be completed, and NFL Subaru kept their word and not only did the repair correctly, they stood behind it too. They even installed an upgraded more expensive part to boot! Fast forward several months. I had another coolant issue with this BMW(otherwise it has been flawless), which is completely understandable, because it is a BMW, lol. They said bring it on down. My son brought it down and he spoke with Freddie.(Fred G.) Freddie assured my son and told him to assure me that they will take care of me and the car and not to worry. He told my son to make sure we understood the minimum charge and since it is a BMW, it can be expensive. But he assured my son it would be done correctly. There was great communication between him and my son, and especially because I want my son to learn how to do things for himself. I am sure I drove Freddie crazy answering my questions (through my son) and many of them the same, but he showed great patience and understanding with my son. Unfortunately, this could not be said for the BMW dealership that they had to source parts from. They refused to release the information this dealership needed to fix the vehicle properly, to include part numbers. All I can say it is the BMW dealership closest to the North of this dealership. After meeting Freddie from NL Subaru, I know it was not on this side of the equation. I have never felt more comfortable and at home at a dealer service center than this one. And talking to Freddie and also Terrence, they both have interesting life stories too! I normally dont strike up deep conversations with strangers, but they were so friendly and down to earth. I have never been treated so well at any dealer service center, and this was after they already knew they weren't going to make any money on my car. You can telI they love the work they do. BMW basically forced me to bring the car to them to repair it by not disclosing the needed parts. This dealership is more than capable of fixing most any vehicle, so it is absolutely no reflection on this dealership, it is on BMW keeping the parts classified.(Right to repair?)I am just an ordinary customer, and this is not AI. This is just a recommendation based on the great experiences I had with NFL Subaru. They have a real family type atmosphere and their employees are top notch. I can't guarantee you will get the same service and experience as I did. But even if you get service half as good as I experienced, then you would still be better off at NFL Subaru than any other dealer. From sales to service, it was the best experience I have ever had at any dealership, hands down. Thank you NFL Subaru! Rich A.

The sale person Mr. Richardson was very helpful and assisted in making the deal during negotiations

George was great to deal with. He really listened to what we wanted and then helped find a solution.

Seth Findley and George Richardson were great in helping with my purchase. They are professional and respond to a call or text immediately. Customer service is key in buying a vehicle. You can have a great car but if the service is not good thats a deal breaker for me. This is my second car from this dealership Luke Perry was my salesmen then that is another reason why I came back he was great as well. The service department is great I wouldnt go anywhere else.