I enjoyed the experience of buying a new car at Bristol Toyota very much! Sean V. was incredibly helpful!! I would not hesitate to go there in the future!

I cannot say enough positive things about my experience with Regi Maxi at Bristol Toyota. From the very beginning, Regi was professional, patient, responsive, and genuinely interested in helping me find the right vehicle for my family—not just making a sale. I was looking for a 2026 Toyota Grand Highlander Hybrid Limited and had very specific things that were important to me, and, most importantly, second-row captain's chairs. I initially thought I had found the right vehicle, only to realize after putting down a deposit that it had a second-row bench seat. I was honestly pretty upset with myself and worried that I had made a mistake. Regi's response could not have been better. He completely understood why the captain's chairs mattered for my family and immediately offered to search for another vehicle rather than trying to convince me to settle for something I didn't really want. He kept me updated, searched incoming inventory, and ultimately found the exact configuration I was looking for. That experience really says everything about the kind of salesperson Regi is. He listened, he followed through, and he cared about making sure I was happy with the vehicle I would be driving for years to come. He was also incredibly transparent throughout the pricing and negotiation process. I never felt pressured to come into the dealership just to talk numbers, and he was willing to work with me over the phone and email. He honored the discount and trade-in value he had promised and made the entire process feel straightforward and comfortable. I also want to mention how much I appreciated the overall experience at Bristol Toyota. Buying a car is a major purchase, and I had a lot of questions and a lot of moments where I second-guessed myself. Regi never made me feel like I was being difficult or wasting his time. He treated me with respect every step of the way. I ultimately drove home in the exact Grand Highlander I had hoped for, and I am absolutely thrilled with it. If you're looking for a Toyota, I highly recommend asking for Regi Maxi. He went above and beyond for me, and I truly believe he earned my business rather than simply expecting it. Thank you, Regi, for making what could have been a stressful process such a positive experience!

I’ve leased 2 Camrys 2017 & 2019 was very pleased. Came in today saw a car within the milage we were looking for and a great price Bristol Toyota has been very good to us

Very helpful not only during but after purchase as well.Never any pressure. Repeat customers with Bristol Toyota since 1989 - family also

Blake, our sales rep was a pleasure to work with. He was very knowledgeable and courteous . Jonathan the finance manager was also a pleasure to do business with.. I would recommend the dealership to family and friends.

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service at Bristol Toyota I had an excellent experience at Bristol Toyota in Swansea, MA. From the moment I walked in, I was treated with respect, patience, and professionalism. Kerry Santagata provided outstanding customer service and went above and beyond to make sure I felt comfortable and informed throughout the entire process. I also want to recognize the other gentleman who helped me, although unfortunately I completely forgot his name. He was also extremely helpful, professional, and made the experience even better. Buying a vehicle can sometimes be stressful, but the team at Bristol Toyota made me feel like I was dealing with people who genuinely cared about helping me, rather than just trying to make a sale. Thank you, Kerry, and the entire Bristol Toyota team, for the outstanding service. I highly recommend this dealership to anyone looking for a vehicle and a great customer experience! 🚗👏