Great customer service, had no problem finding the car I wanted. Everyone was nice to me. Got a fair trade-in.

Starting from Thomas and Hamza that started the introduction then straight to Sam Alguero- Martinez the sales advisor that assisted me all thru the transaction all the way to JC the sales manager, thru Raychelle and the final moment who made it thru the finish line flying high with 5 star Kevin Acevedo. This team are the BEST crew inside the Ford Koons Sterling. They will be with you till the end of transaction. They are AWSOME!

Best new car buying experience I've ever had. Great communication and very fast and efficient process. It was definitely worth the 4 hour drive to buy from here

Promises kept. We have purchased several new cars over the past 40 years and our experience at Koons Sterling Ford was the best ever. Our sales person (Edward Claros-Flores) was a pleasure to work with. The price quoted was the price we paid. Options for add ons were presented respectfully without any of the usual pressure we have experienced elsewhere. Our paperwork was handled promptly and professionally. Edward made sure that our new truck was ready upon our arrival and was perfectly detailed. Everyone we met at the dealership made sure we had a positive experience.

This is the third car we have purchased from this dealership and always have a great experience. It was great working with Rick this time.

I found Koons Sterling Ford through the RTR website and traveled from New York to Virginia specifically to purchase my Mustang. The experience was outstanding from beginning to end. Greg Williams was absolutely excellent and handled everything from start to finish. He was knowledgeable, responsive, and genuinely easy to work with. Greg answered every question I had, kept me informed throughout the process, and made the entire experience smooth, stress-free, and enjoyable. Ashley Smith in finance was also fantastic. She explained everything clearly, worked efficiently, and made the paperwork quick and painless. Between Greg’s professionalism and the overall dealership experience, this was one of the best car purchases I’ve ever had. I highly recommend Koons Sterling Ford.