What Others Say
I arrived at the dealership check in lane for my ACURA to be serviced, and was immediately greeted and checked in. Their waiting area is exemplary. Very wide, open very well lit and windows to the outside also sofas, comfortable chairs some small tables with seats next to each one if you wanted to have a snack or read a book or whatever you had a choice. They also have quite a few desks with chairs, not huge desks that you would have in your own home obviously, but they are personalized so should I say privatized so that you feel that you are working alone there. One of the employees who happen to pass by while you were sitting if you were looking up, they would not smile say hello. Everyone was very welcoming. That entire waiting area as well as the ladies room were immaculate, and they are constantly going through and making sure of that it is maintained. The customer service representative who was the liaison between me and the technicians was Zeek. A friendly, professional, welcoming, informative, and all around good natured individual who made my visit there a relaxed one. I truly appreciate his expertise and look forward to having him as representative to me in the future.
Interested in leasing or purchasing an Acura-? Then head straight to Acura of palm Beach (previously known as Napleton Acura) and ask to have their Senior Sales Consultant MARK GAWERECKI work with you. Why, you ask-? Because over the last ten years I’ve purchased and leased ALL of my cars with Mark and I’ve found him to be understanding, honest and dedicated towards working with you to your satisfaction. Sure, we played the negotiating game, but in the end, MARK came through and I never left unhappy-!! Once you make a deal with him, you’ll never go anywhere else-! And make sure that after you complete your purchase, and it’s time to service your auto, make sure it’s ZEEK TORGESEN, one of their service managers, who takes care of you.
They’re the BEST, at what they do.
I saw a fantastic deal for a used car at this dealership. I had been looking for a particular car for months and the perfect car had finally popped up. I called, got in contact with Anthony, set up a meeting and test drive, and everything was incredibly smooth. They honored their word with everything and the process was as seamless as possible. Can't recommend them enough.
Hello...my salesperson was Ackeim Lumsden.
I want to sincerely thank Ackeim for the outstanding service he provided during my recent car purchase. From the moment I walked into the dealership, he made the process smooth, professional and stress free.
I especially appreciate his patience in answering my questions, his thorough knowledge of the vehicles, and the time he took to ensure I chose the car the best fits my needs, His honesty and professionalism stood out, and gave me confidence in making such an important decision.
Because of his dedication and excellent customer service, I will not hesitate to recommend him and Napleton's Palm Beach Acura to friends and family who are looking to purchase a vehicle. I look forward to enjoying my new car and will certainly return when I'm in the market again.
Thank you once again for making this a positive experience. Not to mention this is my third time purchasing a TL/TLX.
A proud satisfied car owner!
Robert, III
Hi,
We had an issue with the 2021 Suburban we bought from Napleton Acura 3 years ago. We had a problem, and they helped us!!! Crazy...right!!! We so appreciate the integrity they showed. There are not many businesses that help the way they should, try and make things right.. Diego did. Napleton Acura did!!! Five stars Diego!! Diego called me back, multiple times, worked things out and helped!!! Who knew?? Our next car will be bought from Diego and his team!!! Integrity in the car industry is vanishing, Napleton Acura deserves the chance to earn your business, they have proven to be a trusted automobile dealership.
Thank you Diego!
Anne Marie Drebenstedt
Marcus Jones was my salesperson. He was wonderful and very very helpful. I definitely recommend him. He will take care of you 100%