Tell us about your experience with Russ Darrow Kia of Waukesha.
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Wish they had more cars on the lot because getting a model in a different color was a bigger problem than it should have been. Took over two weeks and they didn't exactly match the offer made on the initial day (for a car they were told I wasn't interested in because it was the wrong color). To their credit, they kept me in the loop and Wally, our salesman, was very good. Ultimately, Wally went the distance and made the trip himself to get the Sorento in the color my wife wanted. The ensuing negotiation (with the sales manager) was frustrating (for the above reason) but we still secured a good price. Definitely one I will sleep comfortably with!
Wally was a wonderful salesman to work with. He took his time and answered all questions. He also spent additional time showing me all of the vehicles features and setup for my preferences. He has also followed up multiple times since the sale to see if I needed further assistance.
What a great dealership experience. Wally, my salesman, was excellent. No pressure. No stories that sounded far fetched. Talked normal not like a superior sales person. Ann in finance was amazing. Everything explained in detail. Didn’t feel rushed just to sign papers. In and out in 3 hours, most of which were driving different cars.
Mysterio is a very good dealership to work with. They are very friendly and helpful, especially the salesperson I worked with Wally. Thank you!
I work with Paul. It was nice working with a regular guy and not a slippery sales. I would buy a car from him again if you’re in the market, go check it out.
It was great experience, excellent support team. Resolved the issue within no time for rotors.
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