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sales Dept.
management Dept.
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Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.
The Service Advisor, Efren, was friendly and helpful. All work was done quickly and to my satisfaction.
Efren was very helpfull. He was available to answer any questions. My only complaint is that when the battery was changed we lost all stored data. Someone should have told us about this.
Check in was a breeze. The wait was 2 hrs which is reasonable. On all previous visits my car was washed but not this time. I was disappointed as the car was dirty. I drove to the nearest car wash and paid $47 to get a clean car. I have used this deanship since 2008.
Anthony Cesario was attentive to my service needs which was the auto butler and the auto butler service did not take long also I was asked if I needed any other service I mentioned I would call for an appointment for my future service
Very efficient I arrived early for my scheduled appointment and that was not a problem- I was greeted promptly and my scheduled maintenance work was performed . They washed my car and that was a big help considering all the salt that was on it from the weather …. I am always very pleased with Orland Lexus !
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