Tell us about your experience with Kia of North Austin.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I took in my Kia Sorento in recently since I was noticing some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’t know much about cars this was very helpful and appreciated) got my transmission fixed through my warranty. Didn’t pressure me to buy anything I wasn’t comfortable paying for (especially in this economy) He kept me up to date with my car and even got me a rental! Would I go back to North Austin Kia - 100%!! I would also recommend asking for Daniel. Thanks Daniel for a great experience even when I was dealing with a stressful issue with my car. ☺️
A squirrel did significant damage to the wiring in my car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results
Excellent dealership. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for.
Our new vehicle had to be returned to the dealership for an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repairs were made the same day. Overall we are very happy with our new vehicle and highly recommend this dealership. Luis and Chris were a pleasure to work with and the Service Department staff was courteous and professional. Although we don’t live close to this dealership, we will be returning here for all of our service needs.
Great service! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location!
My service representative, Deja (name might be wrong) was the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner. Excellent service!!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.