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I had a great experience at Subaru Albany. Everyone was friendly, professional, and very courteous. They helped me through the entire process and made it possible for me to get the 2025 Subaru Forester Metallic Green that I wanted. Special thanks to Tsewang for his excellent customer service. He was patient, attentive, and stayed with us every step of the way. I highly recommend Subaru Albany!
Good service and fair trade-in value. But still an exhausting experience negotiating price for hours, plus defining different insurances at the moment of payment.
Daniel was professional and efficient. Answered all my questions. Processed my paperwork and service in a timely manner. You can tell everyone at this service center has had good customer experience training. Kudos to the great management of this service center!
Professional, friendly, honest and takes good care of the customer. We have had a continuous problem with the battery, last appointment they took care of things without a charge.
Andrew was very accommodating, knowable, and pleasant. Roberto, the sales manager was easy to work with. The whole Albany Subaru crew was great.
Sarah Saelee was great to work with. She explained clearly our service plan & what work was done to the vehicle.
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