Tell us about your experience with Mercedes-Benz of Hagerstown.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Barry was excellent to work with great people and wonderful experience at the dealership definitely recommend them
Barry was very knowledgeable and friendly. He took the time to make sure that we were comfortable with all of the features. We are so excited about our new car.
I had a wonderful experience at Hagerstown Mercedes Benz! Chris was very helpful and responsive.
Excellent quality services at Mercedes-Benz of Hagerstown, MD! Their service department is fantastic - from your initial call, to scheduling an appointment, their service advisors are attentive and absolutely do care. I have a 2007 Mercedes-Benz E350 4-Matic with over 154k miles and, a 2011 E63 AMG. The old saying, "You get what you pay for..." is quite true! Why? As a Mercedes-Benz fan, I am big on service and maintenance. My motto is, if you take care of it, it will take care of you! The last thing I want is, to break down alongside the highway because I failed to take care of preventive maintenance items (brakes, tires, mechanical repairs, etc). Hagerstown Mercedes-Benz will ensure that your service experience is the very best. Their motto is, "The Best or Nothing." Their parts department is outstanding too! Need an OEM part, call, text or email them! I could go on and on about the quality but, you must see for yourself, stop in for a visit, check out their amazing show room, peruse their automotive inventory! Thank you, Mercedes-Benz of Hagerstown, for all that you do!
I enjoyed there patience and knowledge of the vehicles and there professionalism and the time they took explaining everything to me
Quickest and very smooth sale I have ever experienced. It was done with an hour and I was on the way home with a new car. Great job, Chris.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.