Tell us about your experience with Niello BMW MINI.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Such a nice experience purchasing my wife’s car. There has only been a handful of dealerships that use your sales strategy. We will definitely be back for our next BMW. You have a great team from sales to finance!!
Very smooth. Everyone was very helpful and I would highly recommend to every one I know.
I had a wonderful experience when buying a car. Tim was excellent. He was helpful, courteous and professional. I went in to buy the car for my wife as a surprise gift. Tim and the entire team were very very helpful and worked with me to make it happen. I would rate this dealership very high on the scale. It was pleasure buying my car from them. Thank you.
They have met my needs and made me feel appreciated. Great dealership, will refer others.
Everything went well with our deal and we’re happy with the new BMW. My only complaint is that we were supposed to have a BMW “specialist”(?) call a couple days after our purchase but that seems to have fallen through. The gentleman’s name is Tyler and he DID text me about going over features and such for the car. However, I briefly explained that I bought the car for my wife and she is the primary user and it would be more beneficial to please go over these things with her. I gave Tyler her phone number and he never reached out. My wife has since called the dealership to try to get ahold of him but has thus far been unsuccessful. She would like to learn the cars features more in depth but so far we’re on our own to work things out.
Exceptional customer service, honesty & transparency through every step of the process! Thank you Niello BMW
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.