I went in today to receive help with getting my system reset. Cassidy was very friendly and helped me get out of there quickly!

I really had a very bad experience with Valley BMW dealership. I was looking for BMW X7 and I was very firm on the price right from the start. I requested for a quote on a specific car and after discussing with a salesperson (dont want to name the person), a couple of times over 2 weeks, the salesperson said he understood my situation/budget and needed me to come to the dealership. With a pregnant wife and 4 hour round trip drive, I said I don't want to come until the deal is doable. The salesperson guaranteed that he can make the numbers work with his employee vouchers and other incentives that he can leverage to make this work. After driving to the dealership, along with my pregnant wife, the salesperson and the manager quoted me the full price and later asked me to pay 5k more than agreed price. This is very unprofessional and sad.

Horrible 3000.00 replaced hydraulic pump and latch. Parts were glued on before so I understand they bookmark given back in pieces. Not given the option to replace the trim Cable not fixed as requested Roland the sales man is a lame duck And speaking of duck 3 calls to the sales manager and no response As a business owner I would help my client in some way They don t care

Great experience Monique and John Phillips Made it easy to chose a BMW from Valley BMW. Thank everyone for all the Help wife loved the 540i For Valentine’s Day. Thank you again.

Excellent proactive service consultant. Assisted me throughout with my repair and wonderful introduction to a new BMW dealership since our recent move to the area.

Great service, very pleasant and courteous staff. They make you aware of what will be done and at the same time, doing a quick inspection of your vehicle with you by sending a video. That’s how cool BMW is😊