Service shop here screwed up my truck on a recall (closed down now so having to sue FoMoCo) because they couldn’t bear to listen to a female…

I would not do business with a company that received a lead and never even responded to it.

Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.

i've contacted this dealer via internet at least three times. they always send the thank you and they will get back to me in 24 hours. to date, no response. guess they don't need the business.. ciao!

Over the years, I have gone to Ukiah Ford to look at vehicles and was always disappointed. This last week, I stopped at the dealership on our way to Santa Rosa to look at trucks on Sunday AM. After taking a quick look at their inventory, we left and spent the day driving and looking at Chevy, Dodge and Ford trucks in Ukiah and Santa Rosa. As we were heading back to Fort Bragg, we decided to look closer at one truck that Ukiah Ford had which fit our "wants". We arrived at the dealership at 5:45PM and ended up driving off with this new Ford F350 pickup. Why? The sales (Grant), sales Manager (Hugo) and Finance (Heather) were fantastic and we got a great deal. They stayed late to send us home with our new truck and were not like the meat eating dealerships that we had experienced all day long. Apparently this dealership has a new owner and management and what a change! Overall, I suggest that anybody looking to buy a vehicle, stop and give them a chance. I think you will find it a very pleasant and refreshing dealership.

Worked with this dealership to try and get a fair price, but they didn't budge much at all from the sticker and were almost defiant. When I found a much better deal at another dealership, I took it and emailed their salesman a sincere thank you for his time. I was told "don't bring your Ford here for service". WOW! Is that a threat or warning? What kind of professional sales staff says that? You are a certified Ford dealership and service center...what if I did? What would you do? This is like some bad Al Pacino movie. Mr. Huxley (owner of this dealership) I'm shocked you have people working for you with this kind of attitude. Your quote in the local newspaper is hard to believe after the encounter I had with your dealership. "We should treat people the way we like to be treated—fairly—and, see they get the value for the dollar spent," Moral of the story citizens Mendocino County...If you want a fair deal go somewhere else and especially if you don't want to be threatened.