Summerville Ford

9700 Dorchester Rd

Summerville, SC 29485

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

They have taken good care of me each time I have had my vehicle service there. The service advisor, Vanessa, was great.

Franco Perez-Uribe was very friendly and welcoming. I will definitely return to have my car serviced!

Received a $1,300 repair bill for a known/ bulletined part failure 3 months after buying a certified Lincoln Aviator with ~2,500 miles on it. This part fails after tens of thousands of miles and is officially documented as a defect. They wouldn’t cover any part of the bill while the vehicle sat for 7 days at the Walmart Auto Center before we got a diagnosis back. They also returned the vehicle back with ~1/4-tank less gas than when we dropped it off. Low-mileage car, known failing part, no coverage, long waits, less fuel on return. Unreliable dealer.

I have been going back for service on my 2021 F150 because they get it in and make it easy. they dont try and sell me anything just provide info and service. great service department

I really appreciate the way the service department operates. They show respect for both customers and their vehicles. Watching the way they conduct each process, reinforces my confidence knowing my vehicle will be fixed properly. I've compared prices with other auto service centers, and yes, there may be a price difference, but it is truly insignificant when comes to my peace of mind. I can understand effective leadership, highly trained team members, and cutting edge equipment costs more. It's a small price I'll gladly pay during a time, where customer and employee satisfaction is non-existent.

The price is the service advisor had given me was way over cost got two different estimates same problem $400 difference in price