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Normally I don’t spend a lot of time writing reviews but my recent purchase of a premium used car from Future Ford of Sacramento was so exceptional, that I had to share my experience. This was an out-of-state internet purchase of an American made premium sport coupe, still sporting a premium price tag. Buying a car like this sight-unseen is a bit risky but after multiple exchanges with Internet Sales Manager Alex Harvey, I decided to take the plunge. I was impressed by how quickly Alex would respond to my every question and later grateful to find he acted on my behalf to ensure every detail of the transaction was handled expeditiously without delay or error. This not only included the initial sales negotiation, but paperwork via courier, transport scheduling, follow up temporary registration and California DMV Title processing. Granted, he had a team working behind the scene to make this all happen but the point is, he coordinated / followed up on every detail along the way. This transaction was about as textbook perfect as it gets. Alex, please extend my thanks and appreciation to your team, including the back office that moved this forward with speed and efficiency. You and everyone involved in this transaction deserve a big Thank You for exceptional professionalism and customer care!
Thank you David Hall and James Miller. All my needs were resolved to my great satisfaction. I am so happy with the results. I feel almost like it is a new vehicle even though it is a 2019. They are an excellent team. Thank you so much for my long list of issues resolved with excellence! The Wrights
Work with John G (service advisor) Daniel H (Mechanic) to take my car in for a few recalls and it’s oil change. My experience was amazing! My vehicle was finished faster than expected and the process was pretty painless
Just purchased our 10th new vehicle with Future Ford. Everyone there is pleasant, prices and inventory are always good, this is what keeps me coming back.
Thankful for such a great help on what we love. Ben Caltacci is a great sales man with a warm heart❤️. He put our emotion on top of everything and really make us happy🥰😆 to have our dream car here. ASk for Ben Caltacci when you are at this location👍🏻👍🏻👍🏻.
Excellent customer service team! Ben Caltacci is a great salesman that will make you happy with all of your need. He will put your emotion on top and will work it out until you walk out of the door with a great smile in your face. ASK FOR HIM WHEN YOU COME IN FOR YOUR DREAM CAR.
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