Overall good. More explanation of when reports are run would make me give a higher score. Giving me reports after things are completed is confusing. Even with video.

Went to Clay Cooley Hyundai for routine maintenance. Service got the job done and staff were polite, but the wait was longer than expected and communication could've been better — had to follow up myself for updates. Nothing went wrong, it just felt a bit average overall. Might try them again, but wouldn't call it a standout experience.

Service was very good. Cost was ridiculous and when I picked up my car it was extremely dirty. Way dirtier than when I left it

The entire experience from check-in to check out was seamless and comfortable. I felt like I received all of the answers to my questions and was not pressured to get every recommendation done at one go. i Just moved to this area and I’m grateful to have found the Clay Cooley location.

Andrew was awesome and his customer service skills exceeded the expectation beyond what I thought.

Go see August. He asked me if I needed any help and I bought a car for a great deal thanks to him as well. August, thank you so much for staying late (past close) to help me get that Santa Cruz truck. This is my first truck and I'm glad I made the decision to go here! Clay Cooley meant it when he said "If I can't beat a deal, I'm just gonna give it to you"!