Great customer service experience! We contacted the dealership to inquire about the availability of their used cars before visiting. Upon arrival, Philip had the cars we were interested in lined up in the parking lot and ready for a test drive. An issue we’ve come across a lot in dealerships is that we feel a lot of pressure — Philip was not that kind of guy. He made us feel comfortable throughout the entire process, from our initial phone call to selling us our car. He is an incredibly patient and warm person. He stayed significantly past business hours to ensure we were satisfied with the deal and the car. Despite the late hour and working over time, he did not make us feel rushed and assured we were completely comfortable. In addition, while we were met with some complications during the financing process, they were resolved quickly by Christiano. Christiano also assisted us at a late hour and remained patient throughout the entire process, as it had taken longer than expected. Despite this, he put a lot of time and effort into assuring we were completely satisfied leaving the dealership. A HUGE shoutout to both Philip and Christiano for the amazing customer service and especially the patience they had in working past business hours. Ten stars!

Thank you Jonathan and Philip great customer service we are very happy with our purchase.

Professional, knowledgeable, kind and no pressure. John Cunningham, Jenna & team are extremely helpful. A meeting was setup through Costco and the Lexus team contacted me immediately. I was greeted like an old friend & treated the same. I drove the regular gas NX but my eye saw the silver NXh sport. I was urged to just drive the hybrid to feel the difference in the drive. Amazing drive difference. Never pressured but the car made up my mind. Thank you John Cunningham.

professional and friendly service. Thank you for a great job. Highly recommend. My car rental was great too

We went to Temecula Lexus to purchase an is 350 f sport. Customer service was great! Our sales team Phillip and Elle were wonderful explained everything answered all our questions. Christian in finance was great. After we were finished they bring someone to go thru the car with you and get everything dialed in. Very good service!

Everything was great. Emily communicated pricing, time frame and follow up. The loaner car was ready for me when I arrived.