Tell us about your experience with The Audi Exchange St. Charles.
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People were very helpful and on time. Went over all repairs in detail. Great loner car as well.
Sales associate did great customer service. I recommend individuals shop for a car at Audi dealership located at xx Charles IL
The personnel in specific Justin has always been excellent. Work always done in time and with professionalism thanks Justin.
Timely scheduling of service for indicator light. Q5 Loaner provided for day & when it later switched to over weekend Q7 (like my car) was provided to accommodate disabled passenger. Responsive, professional service provided by everyone I encountered over 4day service. Jason went above & beyond expectations to resolve service issue, provide appropriate loaner & also retrieve items left in loaner after it was returned.
this was my first visit. I have no complaints. I was greeted as soon as I drove in, and my car was finished and fixed just in time for dinner. Thanks!
Professional, courteous and no pressure. They take care of their customers. Easy to work with especially Aaron in sales. Justin is a fantastic service advisor. Highly recommended.
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