1485 E Market St
Akron, OH 44305
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.
Excellent salesman Colton is amazing, Incredible service staff great overall experience! Would definitely purchase from them again!
I went to the Mercedes Akron dealer for my Mercedes c300. Everything was fine, I was able to get my coolant fixed(I’ve been here several times and had a loaner). When I returned my car the rep called me 15 minutes later accusing me of smoking in the car. I do not smoke, nor did my brother who was the only person other than myself in the vehicle. I told her several times and she insisted and was aggressive that it was smoked in. Again, the car was not smoked in, she said there were things resembling ashes on the floor. She said she would talk to the manager. I have bought and serviced my vehicles with Mercedes for 8 years and never had an issue with a rep until now. I will NOT be servicing my vehicle at Mercedes Akron again, nor will I ever buy a Mercedes from that dealer as I feel targeted. I have had previous issues with the same rep not wanting to help with my cpo warranty but since it was able to be figured out I let it go, as far as this I felt disrespected and spend too much money here to be treated like that. Thanks, Shelby Halter
The dealership was quick getting my car in and servicing it. The service was efficient and the staff was very friendly and helpful.
Inquired for the car online and Tyler Williams make it happen. Very smooth transaction and good discount on my new Alfa Romeo.
Customer service was top tier. Jessica was awesome. This was my first visit, oil change came w/ car wash & vacuum. Along w/ multi point inspection. Will definitely be my new home for servicing my Alpha Romeo.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.