The dealership was top notch. Very professional and not a bit pushy. The salesman was very knowledgeable about the vehicle.

We purchased our 2023 VW ID 4 in Jan. 2024 and were told we qualified and would receive a $7,500 tax credit. However the dealership FAILED to submit the IRS Form 15400. We completed our taxes and now had to pay $5000 in taxes instead of receiving $7,500 tax credit.

Christian De Marino was pleasant, patient, and very efficient in finding the right car for us. I had a great experience from talking to sales to signing my paperwork. All questions were answered, and they were very courteous and professional. BUBBA Parham in Finance worked hard to get the best deal available. I highly recommend this dealer to all.

I am also surprised by any positive ratings. I coordinated a price with a sales person and double checked that we the dealership was in agreement on the price. I told him that I was driving over 100 miles to the dealership and did not want to do that unless the price is settled - I was assured that it was. I got 20 miles away, received a call that they now wanted $500 more than the agreed on price. I said no, turned around and drove the 100 miles back home. This is sorry, deceitful, bait and switch that is what gives car dealers a bad name. I will never do business with this dealership and any of its partners - I don't trust anything they say.

I'm pretty surprised at all of these positive reviews of VW of Murfreesboro. My Jetta lease is up in a month and a half and I wasn't able to obtain the payoff quote online, so I visited VW of Murfreesboro to get the payoff quote and to also look at a Tiguan. My plan was to just get numbers for the Tiguan using my lease as a "trade-in" and to also get numbers for just buying out my lease. I was informed they wanted to "look" at my credit. After I double checked with Meayesha that it was NOT going to be a hard inquiry on my credit, I was surprised to get not only one, but two notifications from Credit Karma that there had been two hard inquiries on my credit report. This would have been fine if I had consented to my credit being pulled, but I hadn't. At this point, I just wanted my lease payoff quote since they had sold the one Tiguan I was actually interested in. Only showing me a worksheet of the Tiguan, the manager (don't remember his name) wrote down a number, interest rate, and loan term on a random sheet of paper and told me it was the payoff quote for my Jetta. This number they quoted me happened to be ~$3,000 more than my payoff should be as stated in my lease contract. They also wouldn't provide me a detailed breakdown of this payoff quote. After calling VW Credit, I was finally able to obtain my real payoff quote. Surprise! My quote directly from Volkswagen was $3,006 less than what VW of Murfreesboro quoted me. The best part is when Meayesha called me to ask what I still thought of the numbers. I let her know exactly what VW Credit quoted me and said I would be purchasing my lease out. She tried to tell me I would still need to go into the dealership to fill out all of the paperwork. I let her know this is not true and in fact all I need to do is mail in my forms along with the check. As I was thanking her for letting me know I could contact her if I needed anything else, she hung up on me. Or, perhaps we were disconnected. If you value your time and money, I would suggest not coming here, especially if your lease is ending and you're looking at either buying it out or getting into a new Volkswagen. However, if you care more about your monthly payments versus your total purchase price, this might be the dealership for you :)

Meayesha was excellent to work with! She sold us our Dream car and made the whole process smooth! I would definitely buy from her again!