Diego was extremely knowledgeable about the Tesla, important since the EV is so different from a conventional car. Efficient and friendly, he made the purchase easy.

Customer service we received from Vanessa was extremely grateful she helped much so much on our decision on what car would work best for our family

Unprofessional, Liars, bought my car I got a car from them and it wasn’t inspected properly had worn hoses and leaking radiator issues. They told me to drive it over the weekend if the levels are the same it’s safe to drive to Texas. I did that and ended up on the side of the road before I ever left California. I returned the car to them they gave me a rental from enterprise and an email saying I can come to the carmax in San Antonio and get my refund processed. Now they’re saying they’ll mail me the check. It’s supposed to be a bank draft in my hand. They have MY CAR, THEIR CAR, and I have NOTHING. I didn’t mail them my car the bank draft is supposed to be same day! I am absolutely livid! I wouldn’t recommend carmax to Satan

Found my car in one weekend! Such an easy process and was able to get amazing help finding my dream car with all the features I wanted for a good price!

My experience at Palmdale location CarMax was amazing ALEENA AND MICHELLE was was outstanding. I drove one and a half hours to buy my car from them. I would recommend palm dale location to all my friends and acquaintances to buy the car from them . These two ladies are the best.!!!! I have been in sales and customer service for over 40 years. They even exceed my expectation in customer service and care. I had a really bad experience at your other location in Canoga Park. I have never been treated so poorly and and was treated like I was not important as a client. I also was treated as a clueless woman buying a car. However, after I have the car transfer to from Canoga Park to Palmdale, everything change 1000%. I even have friends that are willing to drive from Palm Springs to buy Their car from Palmdale because of how I was treated from Aleena and Michelle. I wish I can give these two ladies more than five stars. They deserve more than that. Thank you, Aleena and Michelle( is the manager in service department)

Jared was very helpful and patient with me. He located the exact car I wanted. Once it was shipped to them, my buying experience was fast and easy. If you are buying or want to trade/sell your vehicle, CarMax is the best place to go.